Worker Voice in Private Homes

New research from the National Domestic Workers Alliance (NDWA) and Massachusetts Institute of Technology (MIT) reveals how nannies, house cleaners, and home care workers – the essential workers who make all other work possible – experience “voice” in their workplaces. Using NDWA’s La Alianza chatbot, we surveyed 1,632 Spanish-speaking domestic workers across the U.S., uncovering significant “voice gaps” – where workers have less influence than they believe they should have, particularly in working conditions and wages. The study reveals how factors like wages, English proficiency, and employment arrangements shape workplace voice, while highlighting a concerning link between limited voice and workers’ well-being. Download the full report to explore these critical findings and their implications for strengthening labor protections in domestic work.